top of page

GROW Beginner's Guide: KYC

Updated: Oct 18, 2023

What is KYC?

Know Your Customer, hereby referred to as KYC, is a process where we verify your identity. This is done strictly for security purposes and allows us to help recover your account in cases where you lose access to your password or other credentials. The process only takes a few minutes to complete.

  • Once we receive your information, we will complete our verification within 72 hours and send you a notification by email.

1. Press [My Page] tab at the bottom of the main page and click on [Security].

2. Click [Go to KYC Page] and review the KYC Verification guide. If you have read the guide and are prepared for KYC, click the button below to proceed to the web page.

3. The KYC Verification process takes place on the webpage. Please select your country and then choose the required documents for authentication.

4. Take a clear photo of the document to ensure that the information is legible. Once the scanned information is visible without any issues, confirm and press the OK button.

5. Scanning your face within the displayed camera line and pressing the capture button will initiate the verification process.

6. You have completed the steps for submitting your KYC information. We will send you an email within 72 hours indicating the results of the KYC process.

+ If your nationality or residence is in a specific country upon registration, additional Accredited Investor verification is required. After completing KYC, if 'Please verify Accredited Investor status' is displayed, please proceed with Accredited Investor verification. For detailed instructions on how to complete the Accredited Investor verification, please visit the link below.


About GROW

Singapore-based GROW offers top-notch reward rates so that clients can safely grow their wealth on a leading global platform for lending and borrowing crypto assets. Additional company information and details on the GROW app can be found by visiting



bottom of page